Margaret Menye

Provided executive administrative support, including drafting and editing business plans, memos, and communications, enhancing organizational effectiveness by 90% and reducing time/cost by 25%.

Managed social media accounts, creating graphics and campaign strategies that boosted brand awareness and social media goals by 100%.

Optimized executive scheduling and communication by utilizing e-calendars and managing WordPress website content/plugins, reducing turnaround times by 80% and ensuring high website quality.

Arranged international travel for executives, creating successful itineraries and reducing logistics coordination time by 25%, while saving over 50% on travel costs through diligent research.

Implemented detailed administrative procedures for the Operations department, boosting team productivity by 50% and ensuring project objectives were met within specified deadlines.

Organized and led regular meetings to review objectives and sales plans, contributing to a 40% increase in company profits by monitoring market trends.

Introduced a cloud storage system and digitized office files, resulting in significant time and storage cost savings.

Orchestrated and introduced software solutions for calendar management and conference booking, decreasing unnecessary in-person meetings by 30% for company staff.

Conducted market research and generated new customer leads, supporting business development initiatives.

Managed 50+ inbound calls weekly, resolving student inquiries promptly and reducing negative community feedback.

Maintained and updated the Digital Witch Community database, including attendance records and correspondence, improving data accessibility and organization.

Utilized automated methods for tracking student information, saving 4 hours per week in administrative tasks.

Proactively recommended and scheduled software and development framework for system improvements and upgrades, enhancing community infrastructure.

Acted as the first point of contact for the Administrative department, responding to over 100 weekly inquiries regarding school admission processes.

Provided comprehensive office support, including document preparation using Google Suite and MS Office, managing emails, calendars, and conducting research.

Tracked customer feedback trends and collaborated with school management to resolve issues, reducing negative feedback by up to 60%.

Exceeded termly enrollment targets by over 30% through innovative upselling, earning an award and Commendation Letter from the CEO/Proprietor.